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PRIVACY POLICY

FAIRACTION INTERNATIONAL recognises the importance of protecting the privacy and the rights of individuals in relation to their personal information. This document is our privacy policy and it tells you how we collect and manage your personal information. We respect your rights to privacy under the Privacy Act 1988 (Cth) (Act) and we comply with all of the Act’s requirements in respect of the collection, management and disclosure of your personal information.

When used in this privacy policy, the term “personal information” has the meaning given to it in the Act. In general terms, it is any information that can be used to personally identify you. This may include your name, address, telephone number, email address and profession or occupation. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

We may collect the following types of personal information:

name
mailing or street address
email address
telephone number/mobile number
facsimile number
age or birth date
profession
occupation or job title
any additional information relating to you that you provide to us directly through our websites or indirectly through use of our websites or online presence, through our representatives or otherwise; and
information you provide to us through our service centre, customer surveys or visits by ourrepresentatives from time to time.

We collect your personal information directly from you unless it is unreasonable or impracticable to do so. When collecting personal information from you, we may collect in ways including:

through your access and use of our website
during conversations between you and our representatives or
when you complete an application or make a donation.

We use the personal information you provide us with for the purpose for which it was provided to us, other related purposes or as permitted or required by law. Generally, we collect and use your personal information for:

processing donations
completing financial transactions ,including issuing receipts
maintaining accurate details of our donors’ history
communicating with you via mail, email or phone; responding to your questions, comments or other requests; or
offering you employment or volunteer opportunity
We also use your information in our marketing and fundraising activities, keeping you informed of our latest news, campaigns and appeals or about campaigns and appeals which may be of interest to you, and offer you the opportunity to subscribe to them. We may also offer you the opportunity to participate in surveys carried out by FAIRACTION INTERNATION.

We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS, fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth).
If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so. In addition, at any time you may opt-out of receiving marketing communications from us by contacting us via the email address or phone number given on our website:

FAIRACTION INTERNATION will correct its records containing Personal Information as soon as practically possible at the request of the individual concerned in accordance with the Privacy Act.
We take reasonable steps to ensure that the personal information that we collect and hold is accurate, complete and up-to- date. However, we rely on you to advise us of any changes to your personal information to help us maintain accurate, complete and up-to- date information. We will, on request, provide you with access to the personal information we hold about you unless otherwise required or permitted by law. We will notify you of the basis for any denial of access to your personal information.
Individuals wishing to lodge a request to access and/or correct their Personal Information should do so by contacting us via the contact details provided on our website.

Our website and mobile site may contain links to online forums. Think carefully before you post or publish any Personal Information in these forums as it will be publicly available.

We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure. whenever we ask for your financial details online, we use security-encrypted response forms. No data transmission over the internet can be guaranteed to be 100% secure.
As our website is linked to the internet, and the internet is inherently insecure, we cannot provide 100% assurance regarding the security of transmission of information you communicate to us online. We also cannot guarantee that the information you supply will not be intercepted while being transmitted over the internet.
If you do not wish to make your financial contribution online, please contact us to receive a hard copy form; contact details are provided on our website.

If you have any questions about this privacy policy, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please contact us via the contact details provided on our website.
We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in timely and appropriate manner.

We may change this privacy policy from time to time. Any updated versions of this privacy policy will be posted on our website. This privacy policy was last updated on 11/24/2016.